RatelMesh Help

Connection, exits, setup. Practical answers first.

Instructions for the current macOS, Android, Windows, Linux and iOS clients.

00

Platform readiness

macOS
Developer ID-signed beta; Apple notarization is pending and macOS may block installation until it completes.
Windows
x64 and ARM64 beta; Authenticode signed and Microsoft timestamped.
Linux
x64 and ARM64 command-line beta.
Android
Non-debuggable v0.2.39 APK signed with the RatelMesh release certificate for direct distribution outside Google Play.
iOS
Published App Store release for iOS and iPadOS 16 or newer; current version v0.2.39.
01

Install or update

  1. Download the macOS universal installer only from ratelmesh.com.
  2. Existing users install it directly; the coordinator, device identity and Mesh IP are preserved.
  3. On a new device, open the honey-badger menu icon, paste the one-use code and complete setup.
Open official downloads
02

Windows / Linux / Android / iOS

  1. Windows: extract the matching package and run Install-RatelMesh.ps1 as Administrator.
  2. Linux: choose the matching architecture and follow the bundled README.
  3. Android: install the RatelMesh-signed v0.2.39 APK and approve the system VPN prompt.
  4. iOS: install v0.2.39 from the RatelMesh listing on the Apple App Store.
03

Read connection status

Running
The background service is working.
Connected
The app can reach the local service; it does not mean an exit is active.
Exit
A device name means public traffic uses it. None means the current network is direct.
Leak protection
Traffic is blocked if the selected exit path fails.
04

Websites do not open

  1. Select Direct first. If the site returns, the exit path or exit device is the problem.
  2. Confirm the exit device is online and can open the site itself.
  3. Select the exit again, wait about ten seconds, then check the public IP.
  4. A service may also check account region, device location or billing details.
Check public IP
05

Collect diagnostics

When requesting support, review the diagnostic output first. Never send enrollment codes, passwords or full private keys.

curl -s http://127.0.0.1:8088/localapi/status
sudo tail -n 200 /var/log/ratelmesh.log
admin@ratelmesh.com
06

Automatic and manual updates

  1. Automatic updates check daily and verify the release signature and SHA-256.
  2. The app asks before opening the system installer and never installs silently.
  3. For a manual update, use Check now, then Download and Install.
  4. The client rejects altered packages, rollback attempts and unapproved download hosts.

Privacy boundary

An exit changes the public IP, not GPS, account region or saved browser permissions.

Use Privacy Center and Location Settings to review these controls. RatelMesh never changes system privacy permissions silently.